Teresa Frechou v. Progressive Direct Insurance Company

Fourteenth Judicial Circuit in and for Bay County, Florida - Case No. 24-000584CA

 

If You Received an Email from Progressive Insurance Between 9:00 p.m. and 8:00 a.m. on or After July 2, 2022, You May Be Entitled to Compensation

 

A state court authorized this Settlement Website. You are not being sued. This is not a solicitation from a lawyer.

 

A Settlement1 has been reached in a class action lawsuit about whether Progressive2  sent emails between 9:00 p.m. and 8:00 a.m. in violation of the Florida Consumer Collection Practices Act (“FCCPA”). Progressive denies the allegations and any wrongdoing.  The Court has not decided who is right.

 

The Settlement offers Claim Settlement Payments to Settlement Class Members who file valid Claims.

 

Your legal rights are affected whether you act or do not act. Read this Settlement Website carefully.

 

YOUR LEGAL RIGHTS AND OPTIONS IN THIS SETTLEMENT

Submit a Claim Form

November 24, 2025

If you are a member of the Settlement Class, you must submit a completed Claim Form to receive a Claim Settlement Payment. If the Court approves the Settlement and it becomes Final and effective, and you remain in the Settlement Class, you will receive a Claim Settlement Payment.

Exclude Yourself

November 7, 2025

You may request to be excluded from the Settlement and, if you do, you will receive no benefits from the Settlement.

Object

November 7, 2025

Write to the Court if you do not like the Settlement.

Go to a Hearing

December 8, 2025, at 10am CT

Ask to speak in Court about the fairness of the Settlement.
Do NothingYou will not receive a Claim Settlement Payment if you fail to timely submit a completed Claim Form, and you will give up any right you may have to bring your own lawsuit against Progressive about the claims in this case.

These rights and options — and the deadlines to exercise them — are explained on this Settlement Website.

 

The Court in charge of this case still has to decide whether to approve the Settlement. If it does, and after any appeals are resolved, benefits will be distributed to those who submit valid Claim Forms. Please be patient.

 


1 Capitalized terms herein have the same meanings as those defined in the Settlement Agreement, a copy of which may be found online at the Settlement Website below.

2 “Progressive” means Progressive Direct Insurance Company, its parent, subsidiary, and any affiliate companies.

 

This Settlement Website is authorized by the Court, supervised by counsel to the Parties, and controlled by the Administrator approved by the Court. This is the only authorized Settlement Website for this Settlement.

 

Call

(833) 621-8303

Write

Click Here to Contact Us

Mail

Frechou v. Progressive Direct Insurance Company

c/o Kroll Settlement Administration LLC

P.O. Box 225391

New York, NY 10150-5391

    Important Dates

  • Claim Deadline

    November 24, 2025
    If you are a member of the Settlement Class, you must submit a completed Claim Form to receive a Claim Settlement Payment. If the Court approves the Settlement and it becomes Final and effective, and you remain in the Settlement Class, you will receive a Claim Settlement Payment.

  • Opt-Out Deadline

    November 7, 2025
    You may send a Request for Exclusion from the Settlement and, if you do, you will receive no benefits from the Settlement.

  • Objection Deadline

    November 7, 2025
    Write to the Court if you do not like the Settlement.

  • Final Approval Hearing

    December 8, 2025, at 10am CT
    Ask to speak in Court about the fairness of the Settlement.

This Settlement Website is authorized by the Court, supervised by counsel to the Parties, and controlled by the Administrator approved by the Court. This is the only authorized Settlement Website for this Settlement.

 

Call

(833) 621-8303

Write

Click Here to Contact Us

Mail

Frechou v. Progressive Direct Insurance Company

c/o Kroll Settlement Administration LLC

P.O. Box 225391

New York, NY 10150-5391

    Important Dates

  • Claim Deadline

    November 24, 2025
    If you are a member of the Settlement Class, you must submit a completed Claim Form to receive a Claim Settlement Payment. If the Court approves the Settlement and it becomes Final and effective, and you remain in the Settlement Class, you will receive a Claim Settlement Payment.

  • Opt-Out Deadline

    November 7, 2025
    You may send a Request for Exclusion from the Settlement and, if you do, you will receive no benefits from the Settlement.

  • Objection Deadline

    November 7, 2025
    Write to the Court if you do not like the Settlement.

  • Final Approval Hearing

    December 8, 2025, at 10am CT
    Ask to speak in Court about the fairness of the Settlement.

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